PRIVACY POLICY

Last updated: October 18, 2024

Thanks for visiting our website! The Summit Church - Edmonton values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and related services.

Please note that this policy doesn't cover content or services provided by third-party partners (Providers) on our website. Check out and read their own privacy policies for that information.

By using our website and services, you agree to this Privacy Policy and our Terms and Conditions. Please take a moment to read them carefully to understand our practices. If you have any questions or concerns, feel free to reach out to us. And if you don't agree with these policies, please don't use our website or services.

Thanks again for being a part of our community!

  • We will make changes to this Privacy Policy from time to time. When we do, we'll let you know by posting the updated policy on our website and noting the date it was last revised. By continuing to use our website and services, you agree to these changes.

    Please make sure we have your current email address so we can keep in touch, and remember to check back here for any updates. If you have any questions or concerns about how we use your data, feel free to contact us at office@thesummitchurch.ca

  • When you use our website and services, we may ask you to provide personal information to create an account or join in on activities. If you contact us by email, post messages to our chat groups, forums, or blogs, or fill out online forms or surveys, we may collect that information as personal information.

    You might also share things on public parts of our website or related sites (we call these "User Contributions"). Please remember that others might see your User Contributions, and we can't guarantee that unauthorized people won't see them. Be careful when sharing personal details in these public spaces.

    We only collect personal information and User Contributions that you choose to share with us. By giving us this information, you agree to let us collect, use, and share it as described in this Privacy Policy.

  • The Summit Edmonton Church displays notices in public areas of the building stating that at various events video/audio/photographic recordings may be taken. 

    The Summit Edmonton Church has a policy of assumed consent for photographs and other recorded images, rather than requiring individual consent forms to be signed. This applies to adults, children and young people. 

    Events include but are not limited to: services, church events, off-campus events etc. These recordings may be used on the church website, church social media, in church publicity material, etc.

    We respect individuals’ choice to be excluded from photographs and video. We will therefore take and maintain a register of those who choose to be excluded from such recordings.

    Photographs will be taken sensitively and with courtesy.  Anyone, including children and young people, will be allowed to refuse to be in any photograph, if they choose so.

  • We might collect different kinds of information from you when you use our website and services. This includes information that can identify you, like your name, address, email, phone number, and credit card details. We call this "Personal Information."

    We may also collect some information automatically while you're using our website and services, like how you use the site, your IP address, and information collected through small files called "cookies."

    Please note that The Summit Church - Edmonton pastors, team members or staff will never personally email you to ask for your credit card information or for an e-transfer of funds.

  • may use it to:

    • Send you important announcements about our church or updates related to your requests.

    • Respond to your questions and concerns, and provide you with the best care possible.

    • Make our website and services better and more personalized for you.

    • Keep track of your preferences, and help us understand how many people use our website and services.

    • Tell you about any changes or updates to our website, services, or the materials we offer.

    We might also use information about your location to see how our products and services are used around the world.

  • We care about keeping your financial information secure. When you use your credit card on our website or services, we don't store your full card number or the security code (CVN) on our servers. We send this information directly to our trusted payment processor, and then to the bank to complete your transaction.

    If you choose to save your card to your profile, our payment processor gives us a unique token that connects your profile to your secure credit card information stored on their servers. They follow strict security standards (PCI) and have their own privacy policy.

  • When you use our website or services, we may automatically collect information like:

    • How you use the site (like pages visited and actions taken).

    • Device details (like IP address, operating system, and browser type).

    • Stored information (like metadata from files on your device, including photos and videos).

    • Location information (real-time location of your device).

    If you don't want us to collect this information, you can choose not to use our website or services.

  • Sometimes we need to share your personal information with other companies or people who help us run our website and services.

    These could include web hosting companies, email service providers, and credit card processing companies for transactions like event purchases and donations. We only ever share your information with trusted partners who promise to keep your information confidential.

    We might also share combined information from you and other users with advertisers and other third parties, but this information won't have any details that can identify you personally.

    We will never sell your information to a third party. We won't share your personal information with third parties for marketing purposes, unless you give us permission to. However, we may need to share your information in some situations, like when we have to follow the law, protect people's safety, or defend our legal rights.

  • We work hard to keep your personal information safe from loss, unauthorized access, and improper use. We have put in place various protections to help ensure this.

    However, you play an essential role in keeping your information secure too.

    Please choose a strong password, and use a different password for each service you use, keep those passwords confidential, and be careful when sharing personal information on public areas of our website or services. Remember, other users might be able to see the information you share in those public spaces.

    Although we do our best to keep your information secure, please be aware that no internet or mobile platform can be 100% safe and that internet safety starts with you. We can't guarantee that there won't be any security issues when you share your personal information through our website or services.

    By using our website and services, you understand and accept that there are some risks involved in sharing information online, and we cannot be held responsible if someone manages to bypass the security measures we've put in place.

  • We'll hold on to your personal information for as long as needed to support The Summit Church - Edmonton's projects and activities. We'll keep your contact details until you ask us to remove them.

    If you'd like us to delete your information, we'll take it off our public sites and remove any details that could identify you. However, we may need to keep some basic data for legal and operational reasons, like tax requirements or maintaining important records.

  • Collecting this information helps us make our website and services better and more personalized for you.

  • We do not respond to Do Not Track signals sent by your browser. Do Not Track is a setting in your web browser that tells websites you don't want them to track your activities. However, our website doesn't take action based on this setting, so we might still collect information about your browsing activities even if you have Do Not Track enabled.

  • We use technologies like cookies to collect information automatically. Cookies help us understand how you use our website and services, personalize content, and remember your login details. You can disable cookies in your settings, but some parts of our website or services might not work properly.

  • Third parties like advertisers and analytics companies might collect information about you when you use our website or services. They may use this information to show you targeted ads or content. We don't control these third-party technologies. If you have questions about targeted content, please contact the provider directly.

  • Our website and services may contain links to other websites that we don't control. We're not responsible for how those websites handle your privacy, so be sure to check out their privacy policies when you visit them.

    This Privacy Policy only applies to the information we collect on our website and services. We encourage you to read the privacy policies of any other websites you visit, whether you find them through our links or on your own.

  • This Privacy Policy only applies to information collected through our website and services. It doesn't cover information collected by other websites or services, even if they're mentioned on our site.

    If you interact with social media features on our website, like "like" buttons or comments, your activity might be shared on social media sites. Be sure to check each social media site's privacy policy for more information.

  • If any issues or claims come up related to this Privacy Policy or your use of our website and services, we may need to resolve them through arbitration, as outlined in our Terms of Use. If arbitration is chosen, it means you can only address your concerns with The Summit Church - Edmonton on an individual basis, not as part of a group or class action. You'll also only be able to seek solutions (like compensation or other forms of relief) on an individual basis.

    TERMS AND CONDITIONS AND CANCELLATION POLICY Donations are used according to our charitable purposes. Donation receipts are issued at year end for all eligible donations in the prior year. For designated donations, if for some reason it cannot be used as designated, it will be used for a similar purpose at the discretion of The Summit Church - Edmonton and in accordance with Canadian Law. Online transactions made in error and reported within 30 days will be fully refunded, and any fraudulent transactions will be refunded if reported to us within 90 days. In accordance with Canadian Law, donations are otherwise non-refundable. Payments for event registrations are fully refundable if requested within seven days of payment (unless the event has already occurred). After seven days, an administrative fee may apply which is disclosed at the time of registration. If an event is cancelled by us, or if a medical emergency prevents the registrant attending, the fee will be fully refunded.

  • If you want to delete your account and the associated data, follow these steps:

    1. Address an email to office@thesummitchurch.ca

    2. Request account deletion.

    Remember, we're here to help, so don't hesitate to reach out if you have any questions or concerns.

  • We want you to control the personal information you share with us. Here are some ways you can manage your preferences:

    • When you sign up on our website or services, let us know if you don't want to receive any future communications from us. You can also email office@thesummitchurch.ca to update your preferences.

    • Change your account profile settings to opt-out of future communications.

    • Click the "unsubscribe" link at the bottom of any email we send you.

    • Adjust your browser settings to refuse some or all cookies, or to notify you when cookies are being used.

    If you have any questions or need help with these choices, just reach out, and we'll be happy to assist you!